Items which are too bulky, too heavy or too big to be collected in your bins may be collected as a bulk kerbside collection. The Central Coast Council provides its residents with up to 6 on-call collections every year. Each collection must be no more than 2 cubic metres in size, which is roughly the carrying capacity of a standard box trailer. A kerbside collection can be arranged for garden and vegetation or for general household items.

Please review the following guidelines prior to booking this service.

Bookings are essential – Scroll down this page to find out how to book this service, including a link to our online booking website.


Bulk Kerbside Collection Guidelines

To ensure your materials are collected, please follow these guidelines:

How much waste to place out for collection:

  • Households with a standard domestic service are entitled to 6 bulk kerbside collections per year
  • The maximum size of one collection is for 2 cubic metres (roughly the carrying capacity of a standard box trailer)
  • If you have more than 2 cubic metres, you must book additional clean ups to cover the amount that you are presenting
  • If bulk general items and bulky garden vegetation are placed out at the same time, they must be placed neatly in separate piles. This will count as at least 2 kerbside collections
  • Bulk kerbside entitlements are reset annually on 1 February

Please note: If you have not booked enough bulk collections to remove the waste placed on your kerbside, the collections may be taken from your entitlements until removal is complete. If there are no entitlements remaining, the waste will be left at the kerbside for you to dispose of yourself.

How to present the bulk material for collection:

  • You must book your bulk kerbside collection before placing your items out for collection
  • Once booked, please ensure your bulk collection material is placed at the kerbside the night before
  • Material must not be placed out for collection more than a day before your service
  • Place items on the kerb in front of your own property at your normal bin collection point
  • Items must be placed out neatly to ensure our staff can safely access and handle your items
  • Material must not obstruct footpaths, walkways or disrupt pedestrian travel
  • Do not place items out that are unsuitable for collection – they will not be collected
  • If bulk general items and bulky garden vegetation are placed out at the same time, they must be placed in separate piles. This will count as 2 kerbside collections
  • Material must not exceed 1.8 metres in length
  • Vegetation waste should be tied in manageable bundles with natural twine
  • Stumps and logs must not exceed 30cm in diameter
  • Material must be light enough to be reasonably removed by two people
  • Small items should be tied, wrapped, bagged or boxed

Metal and whitegoods:

  • All accepted metal items placed out for a bulk kerbside collection, including whitegoods, are recycled as part of the service
  • Central Coast Council separates the metal items for recycling on-site before sending the rest to the landfill

When the collection will take place:

  • Bulk kerbside collection will take place during the next garbage collection day, provided the booking is made at least one full business day before
  • Otherwise, the collection will take place the following week. For example: Bookings made on Monday are eligible for a Wednesday collection, while a booking for Monday collection must be made on the Thursday prior

To learn about the items we collect, see below:

IMPORTANT NOTE ABOUT ASBESTOS AND FIBRO PRODUCTS

Composite compressed boards (as described below) are NOT permitted to be placed in your bulk kerbside collection. If any of these items are detected CLEANAWAY is unable to collect any of your bulk waste.

Non-conforming products include: fibro of any kind (new or old), asbestos sheeting, fibre cement sheeting, fibre reinforced cement product, Blue Board, Hardiplank or any compressed fibre sheeting.

CLEANAWAY on behalf of Central Coast Council further reserves the right to refuse to collect loads containing this material or any material resembling these types of products due to the risk they may contain asbestos fibres.

Please refer to the following website for disposal options: http://www.epa.nsw.gov.au/managewaste/house-asbestos.htm

The following items are accepted in this service:

  • Furniture
  • Mattresses
  • Appliances
  • Water heaters
  • Fridges, freezers and air-conditioners (need to be degassed)
  • Televisions and computers
  • Baby items and toys
  • Garden tools and equipment
  • Sporting goods and camping equipment
  • Clothing and shoes
  • Rugs and carpet (rolled and tied in manageable bundles)

Please ensure small items are wrapped, bagged or boxed.

 

The following items are not accepted in this service and will not be removed from the kerbside:

  • Glass or mirrors including glass panes from windows, table tops, furniture with glass doors or any item containing sheet glass
  • Hazardous wastes such as paints, asbestos sheeting, chemicals, unwanted medicines and liquids
  • Tyres
  • Car parts
  • Commercial waste
  • Building materials including bricks, tiles, Gyprock, concrete, etc.
  • Fencing
  • Composite compressed boards including: fibro of any kind (new or old), asbestos sheeting, fibre cement sheeting, fibre reinforced cement product, Blue Board, Hardiplank or any compressed fibre sheeting.
  • Food scraps and household garbage
  • Garden waste – including vegetation, soil, rocks, etc.
  • Material which cannot be reasonably removed by two people
  • Material which is longer than 1.8 metres in length

What happens to my Bulk Kerbside Collection?

All items that are not made of metal that are placed out for a Bulk Kerbside General Household Collection are disposed of in local landfills. If your items are still good quality, consider donating them to a charity, selling them online or having a garage sale!

The following items are accepted in this service:

  • Tree branches
  • Garden vegetation
  • Stumps and logs (must not exceed 30cm in diameter)
  • Untreated timber (untreated, not painted, no nails)

Bulk Garden Vegetation is preferred tied in manageable bundles with natural twine.

Loose vegetation can be placed out in boxes or bags, however the driver will empty the contents into the back of the vehicle and leave the boxes or bags on your kerbside for you to dispose of.

Please note: bags may be ripped/torn to efficiently remove garden vegetation. If you wish to use the bags again, please advise us of this at the time of booking and attach a note on the bag for the driver to see.

The following items are not accepted in this service and will not be removed from the kerbside:

  • Dirt
  • Soil
  • Rocks
  • Food waste
  • Chemically treated, painted or stained timber
  • Items which are not garden vegetation
  • Material which cannot be reasonably removed by two people
  • Material which is longer than 1.8 metres in length
  • Stumps or logs which exceed 30cm in diameter

What happens to my Bulk Garden Vegetation Collection?

Cleanaway delivers the material to a commercial composting facility. A number of products are produced at the facilities, including mulches, organic fertilisers, landscape soils, potting mixes and top dressing, which are sold to various landscaping industries.

Book A Bulk Kerbside Collection Online

You will be transferred to our 1coast booking website. Please review the following information before booking your collection:

  • Please be advised that booked bulk kerbside collections CANNOT BE CHANGED OR CANCELLED.
  • Your booking has been made when you receive a BOOKING REFERENCE NUMBER AND CONFIRMATION EMAIL.
  • If you do not receive a BOOKING REFERENCE NUMBER AND CONFIRMATION EMAIL your booking has not been made.
Click here to make a booking

Book A Bulk Kerbside Collection Via Telephone

Bookings can be made over the phone 24 hours a day, 7 days a week.

To book over the phone and speak to a Customer Service operator please ring 1300 1COAST (1300 126 278) Mondays to Fridays 8AM to 5PM (including public holidays). Press 2 when prompted to speak with an operator.

Bookings made outside business hours will be processed via an automated voice recognition service.

Please be advised that booked bulk kerbside collections CANNOT BE CHANGED OR CANCELLED. Your booking has been made when you receive a booking reference number.